There are some steps that need to be taken before updating your environment to the newest version of Mac OS Ventura. Please contact support BEFORE the update to walk through the process.
In this video tutorial we overview initial setup procedures and show a method of remote reboot via SSH and command line.
Our latest video is an in-depth comparison of the Shared and Dedicated plans at virtualmacosx.com
Here's a quick video of navigating the virtualmacosx.com billing portal: